Welcome to the Eight Brook website. By using any part of the Site, or purchasing any product on the Site, you agree to be bound by these Terms. Please read them carefully.
The Eight Brook website (the “Site”) is located at www.eightbrook.com. The Site is the property of Eight Brook Pty Ltd ABN 97 120 498 268 (herein referred to as “Eight Brook”, “we”, “us” or “our”). The Site is governed by this agreement (the “Terms”).
These Terms are governed by the laws of Australia and New South Wales.
You may not use the Site, or its content, for any purpose that is deemed by us to be unlawful, fraudulent, malicious, mischievous, immoral, or insulting. If you use the Site, or its content, for any of these purposes, we will terminate your use of the Site (to the extent possible), and we may seek legal action against you. We acknowledge that our Site is mostly used by nice people.
We attempt to be as accurate as possible when providing content on the Site, however, we can’t guarantee that all of the content will be completely accurate or error-free. Please contact us if you believe that any content on the Site is erroneous or unclear.
We reserve the right to modify or discontinue the Site, or part thereof, without notice at any time. We reserve the right to change the price or availability of our products on the Site without notice at any time. We shall not be liable to anyone for any modification, change, or discontinuation of the Site.
We reserve the right to change the Terms without notice at any time. It is your responsibility to check the Site periodically for changes to the Terms. Your use of the Site constitutes acceptance of changes to the Terms.
“Eight Brook” is a registered trademark of Eight Brook Pty Ltd. All content on the Site belongs to Eight Brook Pty Ltd, or its content providers, and shall not be copied or used without our permission.
All prices on the Site are provided in Australian Dollars and are GST inclusive unless specified otherwise.
We don’t intend to sell products if they are out of stock, however, mistakes can happen, and the following shall apply:
We reserve the right to refuse an order at any time. Where we have received payment for an order, and we refuse the order, we will provide a refund. We reserve the right to refuse an order in the event that we are unable to obtain authorisation for payment. We reserve the right to restrict the number of items shipped to any one customer, or postal address.
The shipping price for your order will be displayed during the checkout process before you confirm payment.
Orders within Australia are normally shipped within 48 hours of an order being placed, and are normally delivered within 7–10 days of an order being placed.
Our goal is to make great products that our customers love. Alas, this doesn’t always happen. Where you are unhappy with a product that you receive from us, the following shall apply:
All returns must be made within within 30 days from purchase. All returns must be accompanied by a valid receipt. Where less than 30% of the product has been used, we will provide you with a refund on receipt of the returned product. Where more than 30% of the product has been used, a refund will not be provided. You are responsible for the cost of returning products back to us. Please be sure to protect your returned product so we receive it in good condition.
All refunds will be made to the same method of payment as the initial purchase.
Certain features offered through the Site may require you to open an account (including the establishment of an id and password). You are responsible for maintaining the confidentiality of your account information, including your password, and for all activity that occurs under your account.
Thank you for visiting our Site and reading our Terms.